National Transit Institute New Jersey Transit
Violence in the Transit Workplace - Prevention, Response and Recovery
Length: 4 hours

The goal of this course is to provide participants with knowledge and skills to prevent, respond to and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior, and using effective interpersonal skills for dealing with different, difficult and dangerous people. Response strategies focus on self-preservation and the importance of accurate reporting. The recovery module addresses the stress associated workplace violence and what employees can do to address the impact of it on themselves and co-workers. 

Telephone: 848.932.6047
Email: fconti@nti.rutgers.edu
 
Please contact the course manager for course information.