Building Diversity Skills in the Transit Workplace is designed to assist transit employees in maintaining effective working relationships by recognizing and responding to the diverse needs of individuals and groups within the transit workplace. The objectives of the course are to provide participants with the knowledge and skills to: 

• Define diversity in the workplace and its many dimensions
• Identify barriers to valuing diversity
• Recognize diversity issues and their impact on employees and customers
• Discuss strategies for valuing diversity in the workplace