Customer Service: Communicating With Competence and Care
Length: Four hours
This course is geared to employees who interact with the public on the phone and in person. It will discuss challenging situations that serve as obstacles to service delivery and provide knowledge and skills to help participants effectively interact with people.
Telephone: 732.932.1700 x219
Email: sgreenstone@nti.rutgers.edu
Please contact the course manager for course information.
