TCRP Report 140: A Guide for Planning and Operating Flexible Public Transportation Services describes the types of flexible transportation service strategies appropriate for small, medium, and large urban and rural transit agencies. This guide includes discussions on financial and political realities, operational issues, and institutional mechanisms appropriate for implementing and sustaining flexible transportation services. This guide will be helpful to public transportation providers, decision-makers, policymakers, planners, and others interested in considering flexible services.
Download a free copy from TCRP Online (registration required).
National RTAP is presenting "Putting the Riders' Needs First: Focusing on the Customer," a webinar series presented by John Martin. Sessions include:
October 14, 2010 - How to Make Business Part of Community Transit's Business
For registration information, visit www.NationalRTAP.org


